Voice Agent
Managed AI phone agents with projects, knowledge, routes, phone numbers, calls and cases.
AI phone centreLearn more →Officia connects CRM, AI analysis, time tracking, telephony, email and sales. The platform helps teams and organisations use AI sensibly, even without their own IT‑department or AI experts.
So Swiss SMEs can use AI – without a large technical project, without their own IT department, without prior experience.
Each module solves a concrete task. Together they form a platform where information is reused intelligently.
Managed AI phone agents with projects, knowledge, routes, phone numbers, calls and cases.
AI phone centreLearn more →Classifies messages, detects priorities, suggests responsibilities and creates drafts.
Inbox & repliesLearn more →Search jobs, lead research, lead capture and assessment. Connect results directly to the CRM.
Research & qualificationLearn more →Time tracking with project time, tasks, holidays, compensation, reports and KEYARS integration.
Working hours & planningLearn more →Controlled workspace for structured sales campaigns based on CRM, leads and email communication.
Campaigns & salesLearn more →Learning modules, lessons, exercises, quizzes, progress tracking and AI-powered module generator.
Learning & enablementLearn more →Central company, lead and contact file with notes, activities, pipeline and connections.
CRM & company fileLearn more →Login, session, organisations, users, roles and product permissions. Secure access point for Officia.
Identity & accessLearn more →Individual products and solutions can be developed and operated with KEYARS and the Officia infrastructure.
Submit a request →The modules work together – data flows without duplication. Start where the greatest value lies today.
Qualified leads are transferred directly as companies or contacts to the CRM.
Company and pipeline data from the CRM flows directly as campaign targets into Sales Agent.
Incoming emails are recognised, classified and linked to the appropriate CRM company.
Call cases from Voice Agent are assigned to a CRM company or existing contact.
Captured leads are directly available as campaign targets – the transition is seamless.
Company context from the CRM is available in the inbox.
Officia is aimed at companies that want to use AI pragmatically, comprehensibly and responsibly.
Developed for real processes in SMEs – not for abstract demo scenarios.
Transparent processes, clear roles and careful handling of company data.
A product of aresa Project Coaching GmbH: technology combined with transformation expertise.
Modular, clearly structured and ready for the next applications.
No. Officia is modular. Start with one product and connect more when you're ready.
No. Officia is provided centrally without local installation. Staff access activated functions via the designated login.
For Swiss SMEs, service providers, consultancies and organisations that want to handle recurring tasks more efficiently.
Access is activated after setup. Existing users log in via KEYARS login.
Officia connects modules under a common interface. Information from one module can be meaningfully reused in others.
We'll show you which modules suit your company – no commitment and no pressure.